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June 2016 Marketing & Holiday Planning – an Infographic

Whatcha gonna say in that next email campaign?

email on phone iconTo get your email opened and read, you understand the importance of sending it at the right time. You understand the importance of a compelling subject line. You understand the importance of segmentation: sending the proper message to the proper group.

So now you’ve got them interested in your email, but what are you going to talk about?  Many marketers get stuck here. Deciding what to write can be a little less confusing by following these concepts.

  • Focus on being relevant. Make sure that you know what your audience values: ask your customers and prospects what type of information they would like to receive in their inbox.
  • Figure out how much is enough. How much content is that? Keep in mind that a majority of people will be viewing your email from their mobile device, and will likely not have/not take the time to read a lengthy email.
  • Turn questions into content. Remember, you are the expert in your business or industry, and your customers typically are not.
  • Use images—great images! Or video! Just be sure your email is optimized for mobile, and that images don’t dominate your content.
  • Use the internet to help you find content: blogs, RSS feeds, Twitter trending topics and Google alerts are a few great resources.

Here’s a list of ideas to get you started today!

  • The Year in Review
  • Weekly/monthly calendar of events
  • Answer a frequently asked question (or two or three!)
  • Welcome a new staff member
  • How to…
  • Announcement of new product/service
  • News of awards/achievements
  • Shareable content (like photos, gif’s, and infographics)
  • Video of employees/staff volunteering in the community
  • Picture and caption of unique event/crazy weather
  • Special offer/sale/promotion
  • Anything “behind the scenes”
  • Invitation to an event
  • Highlight customer/charity/another business
  • Curated content with link to original source
  • Teaser text and link to your blog
  • Request for help, volunteers needed, etc

At the end of the day, it’s so important to remember that content marketing really isn’t about what you want to say, but about what your audience wants to hear. You know your tribe, so speak their language! Marketers who can remember this and implement it will do well.

What’s in your junk drawer?

What’s in your junk drawer?

This is a picture of my real junk drawer. *Notice the plastic baggie full of flash lights, key chains and pens–all from the same company, hoping I’ll call them someday. And the can koozies hiding among the phone charger and batteries.* Admit it, you have a junk drawer, too: the one filled with odds and ends of promotional pens, stress balls, and notepads. Maybe you picked up these items at a business expo or local event. Maybe you even used it. Or maybe it just got tossed into the junk drawer. As business owners, we understand these items all have a place in marketing, but the important question is this: do you have a complete, comprehensive marketing strategy in place for your promotional products?

junk drawer

One of the most effective uses of promotional products I have seen is a simple fly swatter. But what takes this fly swatter from ordinary to extraordinary is that it is branded by an exterminating company and given to new homeowners who are making that all important decision: who do I call for “fill-in-the-blank.” This is marketing branded promotional products with a clear purpose!

Some other smart uses of smart uses of promotional products I’ve seen include:

  • The sponsor of a beer garden at an outdoor festival uses branded stadium cups. Each time a consumer purchases a new beer, a new cup is offered. I actually saw some event attendees collecting their cups like it was a trophy!
  • A home security company provides key fobs to new homeowners in a welcome basket provided by the Real Estate agent. This is a double benefit, as the homeowner has his keys in his hand every day, and the home security company is being endorsed by the Realtor®, someone the homeowner has come to trust explicitly.
  • For B2B companies, a local printer offers mints in a branded tin. Every time the business owner heads into a meeting, she pops a breath mint, and sees the printers logo.

In a nutshell, consider these thoughts when creating a promotional product marketing campaign, just as you would any other marketing campaign. Understand the objective. Is the goal of your promotional campaign to build brand awareness? Boost sales? Show customer appreciation? Knowing the answer at the start will help you to proceed in the right direction with your promo campaign. Your item could: spark a conversation, be useful, make people smile, create trust, or solve a problem.

So, even if it’s just a fun new twist on your promotional can koozie or water bottle label, can you think of ways to use these ideas in your next promotional product marketing campaign, that won’t end up in someone else’s junk drawer?

social media tips you can use now, part 2

social media tips you can use now, part 2

Part 2 of an ongoing series, discussing social media tips you can put to work right now.

Today’s topic is Facebook Posting/Liking/Sharing
 
facebook
Ahh, Facebook. You are like a fickle teenager. What you said yesterday may still hold true for today, or maybe not! Here’s a list of do’s and don’ts that should hold true for the {near} future.
  • Follow the 80/20 rule: posts that offer perceived value to others and are NOT self-promotions will garner the best fans. For every self-promo post, offer 4 posts that promote other businesses or community figures, events, etc.
  • Like other Pages that are complimentary to your business and like what they are posting (again, use caution and do not “over-like:” one of the worst behaviors is to be perceived as “spammy”). Additionally, like Pages where YOU do business: the hairdresser, the coffee shop, the local newspaper, your church, etc.
  • Be genuine and authentic. Tell YOUR story with your words, and be transparent whenever possible. If you have a customer service issue that starts online, address it tactfully and then attempt to resolve it privately. This is the time for your customer service skills to shine! Your honesty and authenticity will show all of your fans and followers that you are the “real deal.”
  • Unless religion or politics is your business, keep your personal opinions off your business page.  There is no reason to possibly alienate a current or potential customer just because of a difference of personal beliefs. Those who care to share their personal opinions online should do post on their personal profile, keeping in mind your privacy settings and that YOU are your personal brand, so be judicious!
  • Share {selectively} your business posts on your personal profile. Your friends and family are interested in your business, but only just a little. If they really want to know what’s going on in your business, they will follow your business page!
  • Use the post scheduler on the update status bar to make your life a little easier. You can schedule posts up to 6 months or more in advance.
  • Thank your new fans: “Thanks to our newest fans Mary Smith, John Doe, and Sally SoAndSo! We hope you will tell your friends about us!” Pages sometimes can tag people, but don’t worry if you can’t. People still love to be recognized personally.

    doggie-business-cards-laptop

    *sigh* I need a new assistant.

  • Share a personal story from time to time. Nothing crazy, just a little tidbit for your fans to know there’s a real person here, not just some computer churning out automated posts. Example, “It’s been raining cats and dogs here at XYZ headquarters; any suggestions on where to get some good galoshes?” or “Working from home today, and my little doggy is snoring in the chair beside me.” And post a pic of the doggy.
  • If you have the option, ask someone you trust to review your business.
  • If you have video, post it! People LOVE videos. They don’t have to be professional: take a look at YouTube; it’s mostly videos caught on cell phones, and that’s ok! Just make it short and sweet and authentic!
5 reasons to blog for your business

5 reasons to blog for your business

Marketers have learned so much about consumer behavior through the various social media platforms, including whether or not to do business with a company, monitoring peer reviews, and much more. Today, more than ever, marketers are turning to these channels to create brand personality and hold dialogue with the tech-savvy consumers.

Among the most valuable digital tools available to a company, the top 3 are: a blog, a website (especially mobile-optimized), an email service provider.

Nearly 40% of US companies use blogs for marketing purposes. Today, we are going to explore the 5 Reasons to Blog For Your Business.

blogging-concept_fJiuDSwu.jpg

1. You own the content!

The content you create and post to your blog is YOURS. If Facebook or Twitter or Instagram shut down today, you’d still own your blog and your content. Your business will always maintain control over your most important blog asset: the content! TIP: focus on newsworthy content created for your audience.

 

2. Drive traffic to your website

With the original content now created and living on your website, you have made things a bit easier when it comes to posting on your social media channels. It is so easy to post a link to your blog, accompanied by an interesting visual, and send fans/followers to your website to read the “rest of the story.”  This also works just as well when publishing your e-news or announcements. Additionally, regularly publishing to your blog increases your SEO/SERP inherently by the use of keywords and relevant expressions. TIP: strategically use industry keywords, backlinks, and inbound links to support SEO.

3. Position your business as an Industry Leader

By blogging about what you know, and sharing this within your target market, you position yourself as the resource within your industry. For example, for the local independent MLM sales representative, it is so easy to create a blog post: snap a photo or two of some happy customers using your products, get a testimonial from those same happy customers, and post the story to your blog, remembering to use your keywords. Be sure to share your blogpost and get your followers to comment on the post. TIP: Focus on industry trends, best practices, and case studies.

blog-concept-fountain-pen 4. Build relationships within your target market

Blogs provide another source to deepen the connection with your customer. Your customers like to know YOU, and this is a great way to strengthen your relationships. TIP: Allow comments on your blog posts, and personally respond to those comments. This has a wide-reaching effect, as other readers will see your interactions and have a positive image of your business.

 

5. It’s easy to use!

There are several options available when getting started blogging. One of the easiest tools to use is blogspot, a free platform from Google. While it’s generally not an integrated part of a business website, it is a free, easy way to get started. Once you get hang of it, think about using the blogging platform available on your website. TIP: As recommended to business owners getting started using social media marketing, take baby steps! Start small, get your feet wet, and then just go for it!